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Delivery Information

Delivery Information

  1. FREE Next Working Day UK Delivery on all orders over GBP 99

Our cut off time for orders is 2pm each day, we usually dispatch all orders on an overnight courier service if the order is placed before 2pm Monday - Friday,if the order is received after this time it will be dispatched the following working day. This means you should receive your order if on the UK mainland by Next Working Day Delivery or within 2-5 working days for UK Offshore and remote addresses. Our courier delivers Monday to Friday excluding Bank Holidays. Items that are too large for a standard service may take extra time to be delivered. An email will be sent to you the evening your order is dispatched.

Please note: These are not guaranteed times; there is no such a thing as a guaranteed delivery day as HUROM UK nor the couriers can legislate for problems arising in transit. Even so, 99% of our UK Mainland orders are attempted the following working day. If your order is urgent, we suggest allowing sufficient time to get the order to you allowing for any eventualities, if in doubt please contact us.

If you wish to redirect the package to an alternative address once the order has been dispatched, this will incur extra charges starting from £15.80 depending on weight. Please be aware that these charges are the responsibility of the customer, if you would like to make a change to the delivery address after the item has been dispatched, please contact us.

If the goods are not delivered within the timescale set out above, and no card has been left by the courier, please contact us. Please note: We cannot be held liable for any loss caused by late delivery on the part of the couriers.

 

  1. HUROM Spare Parts

Delivery prices on HUROM Spare Parts to addresses in the UK (excluding Channel Islands) are not based on weight or number of items ordered, but on total order value. They are calculated as follows:

 

Total Order Value Delivery Cost

£0-£30 : £4.95

£30.01-£98.99 : £6.95

£99+ : FREE

They will be sent Royal Mail 2nd Class if they weigh less than 1.5Kg, or via our ordinary courier service if they are heavier.